We want you to be satisfied with your purchase. This policy explains the requirements for returns and refunds.

1. Return Window

Returns may be requested within [e.g., 14 or 30 days after delivery], provided the items meet the conditions below.

2. Requirements

• The item is in its original condition, unless mandatory consumer rights provide otherwise
• Proof of purchase or an order number is available
• Items excluded from returns are clearly identified before purchase

3. Refunds

After the return is inspected and approved, the refund will be issued to the original payment method within [X-Y business days].

4. Damaged or Defective Items

If a product arrives damaged or appears defective, please contact us as soon as possible through the Contact page and include clear photos.

5. Contact

Please send return requests to [Support email] or through our Contact page.